FAQ

How to Register for the Mandala Platform
1. Go to the Mandala Platform Website: https://trade.mandalaex.com/. 2. On the Homepage, you will click the Sign Up button. 3. After you have entere...
Tue, 30 Jul, 2019 at 11:18 AM
How do I change my password?
1. Make sure you're logged in, then click on Account tab at the top right-hand side of the Mandala Platform Website. 2. Once you are in the Account...
Tue, 30 Jul, 2019 at 11:19 AM
How do I view my holdings on Mandala?
To view your holdings, click on the Wallet tab located at the top right of the Mandala trading website. Please note: you must be signed into the platform t...
Tue, 30 Jul, 2019 at 11:20 AM
How do I enable Google Authenticator for 2FA?
1. Click on the Account tab at the top right-hand side of the page. 2. Once you are in the Account section, click on the Security tab. 3. To enable ...
Tue, 30 Jul, 2019 at 11:21 AM
Why is my account disabled?
Your Mandala account may be showing that it is disabled. This can happen for a number of reasons. Most often it indicates that there was a potential securi...
Tue, 30 Jul, 2019 at 11:21 AM
I am experiencing login issues.
If you are experiencing issues logging into your Mandala account, please try the following troubleshooting steps to potentially resolve the issue before sub...
Tue, 30 Jul, 2019 at 12:14 PM